As a general rule, asking one question at a time will have a much higher success rate than asking multiple questions at once.
If you contact Uber via email, but the response you received was not helpful, you can simply start the process again by sending an email to the generic Uber support email address again (similar to hanging up and dialing again when on the phone with an unhelpful call center representative). Please submit your request by tapping “Help” in the Uber app or by visiting com from a web browser.
Uber partners and passengers that are looking for ways to contact Uber may find this to be quite a challenging undertaking.
Once all parties are out of harm’s way, and the necessary authorities have been contacted, please dial the number below to speak with an Uber representative.
So if you’re trying to get an instant ‘human’ response to a non-emergency problem as a driver or passenger, there currently is no (you can’t call Uber, to speak with a human being on the phone, you would have to call a taxi) Uber customer service phone number.
In case of an emergency, call 911 first and then the Critical Safety Response Line.
There is no Uber contact phone number (except the above mentioned Critical Safety Response Line), but here are other ways to contact the ride share company.
This option will provide you most likely with an immediate response to your questions during live chat hours. Representatives are only available between 5am and 12am Pacific Standard Time.
This is a direct link to Uber’s live chat: com/chatwithus This live chat is no longer active.If your Uber contact provides an answer to your question, but you have additional questions, be sure to respond to that same email thread, instead of contacting Uber customer service again by using the general support email address.Your Uber contact will very likely remain the same as long as you respond to the same thread.Uber partners and passengers have the option to contact Uber direct on the Uber app.The app Uber provides for partners/drivers is different than for passengers, but the help function is mostly the same.These local partner sites have comprehensive information on how to use the Uber app for their partners (“Uber 101” ).